Privacy Statement for Fire & Wood

Introduction

At Fire & Wood, we respect your right to privacy and take your personal information seriously. When you place an order with us, we collect certain personal details necessary to process your order.

We comply with the Data Protection Acts 1988 and 2002. This Privacy Policy outlines how we handle any personal data you provide while using our website. If you do not agree with this policy, please do not use this website.

By using our website, you accept the terms of this Privacy Policy. Any external links to other websites are marked, and we are not responsible for their content or privacy practices.

Types of Information Collected

Personal Data

This includes data that identifies you, such as:

  • Name
  • Address
  • Email address
  • Phone number
  • Birth date
  • Billing and credit card information

This information is collected only if you voluntarily provide it.

Non-Personal Data

We also collect statistical data about visitors to our website, which cannot be used to identify you. This includes:

  • Browser types
  • Demographic information
  • Anonymized user IP addresses

Purposes for Holding Your Information

Non-Personal Data

We use Non-Personal Data to:

  • Understand visitor demographics
  • Improve website design and organization

Cookies

Our website uses cookies, which are small text files stored on your device. Cookies help us:

  • Deliver content tailored to your interests
  • Remember your preferences

You can decline cookies or set your browser to notify you when they are sent, but this may affect your website experience.

Personal Data

We process Personal Data for the following purposes:

  • To fulfil your orders
  • To contact you regarding your order or inquiries
  • To send you communications you have opted to receive

Disclosure of Information to Third Parties

We may share Non-Personal Data with third parties for aggregate analysis, such as:

  • Unique visitor counts
  • Demographic breakdowns

We will not disclose your Data to third parties without your consent, except when necessary to fulfil your order or comply with legal obligations.

Sale of Business

In the event of a sale, merger, or transfer of assets, we reserve the right to transfer your Personal Data to a third party, provided they adhere to this Privacy Policy. You will be notified of any such transfer and allowed to opt-out.

Security

Your Data is stored on secure servers. While we take reasonable steps to protect your information, no data transmission over the Internet can be guaranteed as 100% secure.

Updating, Verifying, and Deleting Personal Data

You may inform us of any changes to your Personal Data, and we will update or delete your information as required by law. To request access to, update, or remove your Data, please contact us at info@firewoodpellet.com. Requests may be subject to a fee.

Changes to the Privacy Policy

Any changes to this Privacy Policy will be posted on this website. If we decide to use your Data in a manner significantly different from what was stated at the time of collection, we will notify you by email and offer you a choice regarding its use.

Thank you for choosing Fire & Wood Pellet. Your privacy is important to us!